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Terms and Conditions for Online Sales

Date of Last Update: 01 August 2020

Welcome to our Rossano Ferretti UK website (the “Site“).

Rossano Ferretti Limited (“RF”, “we“, “us” or “our“) provides the services available on the Site to you subject to the following terms and conditions (the “Website Terms“).

Rossano Ferretti Limited’s address and registered office is Saggar House, Princes Drive, Worcester, Wr1 2PG; registered in England and Wales with company registration number 9453987; VAT registration number GB206400459

Please read the following (along with our PRIVACY AND COOKIES POLICY) carefully to understand our views and practices regarding your use of the Site. By visiting www.Rossanoferretti.com you are accepting the Website Terms and accepting and consenting to the practices described in the PRIVACY AND COOKIES POLICY.

1. Use of our Site

We aim to update our Site regularly, and may change the content at any time. If the need arises, we may suspend access to our Site, or close it indefinitely.

2. Limited licences

2.1 In relation to all content available on the Site, including, but not limited to, text, graphics, logos, and buttons, we grant you a limited, revocable, and non-exclusive licence to access and make personal use of the Site. This limited licence does not include the right to: (i) frame or utilise framing techniques to enclose the Site or any portion thereof; (ii) modify or download the Site or its contents (except caching or as necessary to view content); (iii) make any use of the Site or its Content other than personal use; (iv) create any derivative work based upon either the Site or its Content; (v) collect account information for the benefit of another party; (vi) use any meta tags or any other “hidden text” utilising our name or the Trade Marks; or (vii) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

2.2 We also grant you a limited, revocable, and non-exclusive licence to create a hyperlink to the home page of the Site for personal, non-commercial use only. A website that links to our Site (i) may link to, but not replicate, our Content; (ii) may not imply that we are endorsing such website or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content that is lawful and appropriate for all ages; (v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; (vi) may not use any Trade Mark without express written permission; and (vii) may not link to any page of the Site other than the home page. We may, in our sole discretion, request that you remove any link to the Site, and upon receipt of such request, you shall immediately remove such link. Any unauthorised use by you of the Site terminates the limited licence set forth in this clause 2 without prejudice to any other remedy provided by applicable law.

3. Your obligations and responsibilities

In the access or use of the Site, you shall comply with these Website Terms and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Website Terms, if you default negligently or wilfully in any of the obligations set forth in these Website Terms (including our Privacy and Cookies Policy), you shall be liable for all the losses and damages that this may cause to us or our affiliates, partners or licensors.

4. Your account

You are responsible for ensuring that the personal information which you are required to provide when you register is true, accurate and current in all respects. See our Privacy and Cookies Policy regarding the treatment of your personal information.

You are responsible for ensuring that the personal information you provide to us is up to date. If your personal information changes then please notify us immediately by contacting Customer Services by email at [email protected] . Please note our offices are open from 9am to 5pm Monday to Friday  (Central European Time)

Alternatively, you can update your details through the “my account” page.

You are responsible for maintaining the confidentiality of your account and password and for taking all reasonable measures to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorised by you, you should contact us immediately. If you forget your password we will reset it upon your request and send it to the email address, which you specified when you registered. Your account can be cancelled at any time by contacting Customer Services on [email protected]

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Website Terms or if we decide, in our sole discretion, that it would be in our best interests to do so.

5. Intellectual property

All content available on the Site, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (collectively, the “Content“) is our property, and is protected by copyright laws. The trade marks, logos, and service marks displayed on the Site (collectively, the “Trade Marks“) are registered and unregistered marks of us or our, affiliates, licensors or partners, and are protected by trade mark laws. All other Trade Marks not owned by us or our affiliates, partners or licensors that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Except as set forth in the limited licence in Section 2 above, or as required under applicable law, neither the Content, the Trade Marks, nor any other portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent

6. Third-party links

We are not responsible for the content of any off-Site pages or any other sites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Site pages or other sites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Site pages or any other sites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and sites, including, without limitation, their privacy statements and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Site pages and other sites that you visit.

7. Representations and warranties; limitation of liability (relating to the use of this Site)

The provisions of this clause 8 relate to the use of this Site only and do not affect the statutory rights of consumers or any other rights granted by us in connection with the purchase of our goods on this Site (including under the Rossano Ferretti – General Terms and Conditions for Online Product Sales).

8.1 The material displayed on our site is provided on an “as is” basis without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

(a) all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

(b) any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

(i) loss of income or revenue;

(ii) loss of business;

(iii) loss of profits or contracts;

(iv) loss of anticipated savings;

(v) loss of data;

(vi) loss of goodwill;

(vii) wasted management or office time; and

(viii) for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

8.2 This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

9. Indemnification

You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable legal costs, resulting from any third-party claim, action, or demand resulting from any unauthorised use of the Site by you. You also agree to indemnify us for any loss, damages, or costs, including reasonable legal costs, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

10. Social media giveaways 

By entering the competition you agree to be bound by these terms and conditions. All entries must be received by the deadline indicated on the social media giveaway post.  

Entries will only be accepted as per the terms indicated on the social media giveaway post, in addition to the following:  

(i) Participants may only enter from specific countries, as per our shipping availability and/or as indicated on our social media giveaway post. 

(ii) The prize is subject to change and the promoter reserves the right to withdraw this offer at any time. 

(iii) No purchase necessary. Winners will not be required to pay to enter the competition. 

(iv) Employees of The Promoter are not eligible to enter. 

Instagram or Facebook are not in any way affiliated or involved in the competition. 

Only one entry per person per competition will be accepted (or as otherwise stated in the social media giveaway post). 

The Prize will be awarded to a randomly selected winner/s as indicated in the social media post who has correctly entered into the giveaway, using a random generator. The Promoter will not be held liable if the named prize becomes unavailable or cannot be fulfilled. 

The Promoter will not be held liable for any failure of receipt of entries. The Promoter takes no responsibility for any entries which are lost, delayed, illegible, corrupted, damaged, incomplete or otherwise invalid. 

Prizes are non-negotiable, non-transferable and non-refundable. No cash alternative is available. Where a Prize becomes unavailable for any reason, the promoter reserves the right to substitute that prize for a prize of equal or higher value. 

If the Prize is a voucher, the voucher must be redeemed within 6 months from the date of the winner being announced.  

The full name, postal address, email address and phone number of the winner must be provided to The Promoter if requested and will be shared to enable fulfilment of the Prize.​ 

In the event of unforeseen circumstances beyond The Promoter’s reasonable control, the promoter reserves the right to cancel, terminate, modify or suspend the competition or these terms and conditions, either in whole or in part, with or without notice. 

The Promoter’s decision is final. No correspondence will be entered into. 

The winner’s name and social media username along with any post from the winner related to the prize or giveaway may be posted on the social media profiles of The Promotor after the winner has been selected. 

11. Questions

If you have any questions regarding these Website Terms please contact us via email at [email protected] or write to us at  Rossano Ferretti, Suite 1 Shire Business Park, Wainwright rd, Worcester, WR49FA

12. Changes to Website Terms

We reserve the right, in our sole discretion, to change the Website Terms at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such Website Terms. We may, with or without prior notice, terminate any of the rights granted by these Website Terms. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site.

13. Non-waiver

No failure to exercise and no delay on our part in exercising any of our rights, remedies, powers or privileges under these terms & conditions and no course of dealing between us shall be construed or operate as a waiver, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege on our part.

14. Law, jurisdiction and language

This Site, any content contained herein and any contracts entered into as a result of usage of this Site are governed and construed in accordance with the laws of England and Wales. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.